Choose the way debris is removed from your property

Deadline: September 30, 2018

Download the Right of Entry form for Shasta County or the city of Redding

As part of the recovery process, Shasta County and the city of Redding are working with government agencies to offer you two options for the removal of ash and debris left behind by the wildfire. Your decision and required forms for Option 1 or Option 2 below are due to Shasta County or the city of Redding by September 30, 2018. The anticipated completion date for debris removal is November 7, 2018. If your property is in the city of Redding, you should complete the city's form; if your property is not in the city of Redding, you should complete the county's form.

Option 1: Opt-in to the government-funded debris removal

This is likely the best option for most AAA Insurance policyholders

  • This option allows government contractors to access your property, remove the debris, and dispose of it lawfully.
  • Under this option you are NOT responsible for debris removal costs, including any costs that might exceed your insurance coverage.
  • Your AAA Insurance policy will be billed for any debris removal costs, however, any amount we pay will not reduce the amount available to you as part of your claim.
  • We expect that this is the best option for most AAA Insurance policyholders because:
    • It is expected to provide a more efficient and timely clean-up process that complies with local, state, and federal regulations.
    • It presents less financial risk and more streamlined processing.
  • You need to complete and return the Right of Entry (ROE) form to Shasta County or the city of Redding by September 30, 2018. If your property is in the city of Redding, you should complete the city's form; if your property is not in the city of Redding, you should complete the county's form.
  • Pre-existing property improvements should be identified in your completed ROE form, and if these items are damaged during the debris removal, attempted repair or replacement may be authorized by the California Office of Emergency Services which is overseeing the clean-up.

Option 2: Opt-out of the government-funded debris removal program

  • You will need to follow the opt-out process for Shasta County or the city of Redding. If your property is in the city of Redding, you should complete the city's form; if your property is not in the city of Redding, you should complete the county's form.
  • You will be personally responsible for finding a contractor to legally remove debris on your property according to government standards and deadlines.
  • Removal costs will be billed to you, and you can submit those costs toward the total amount of your AAA Insurance claim. However, if the costs exceed your coverage, you will be expected to cover the remainder of the costs.
  • Any debris removal costs that exceed your policy limits will be your responsibility and, even if the debris removal costs do not exceed your policy limits, they may reduce the amount otherwise available to you for other purposes under the policy.

If you don't opt-in or opt-out of the government-funded debris removal program

  • If you don't opt-in or opt-out by September 30, 2018, your property will be cleaned-up under a public health abatement program.
  • Full removal costs will be billed to you, and you can submit those costs toward the total amount of your AAA Insurance claim. However, if the costs exceed your coverage, you will be expected to cover the remainder of the costs.
  • Any debris removal costs that exceed your policy limits will be your responsibility and, even if the debris removal costs do not exceed your policy limits, they may reduce the amount otherwise available to you for other purposes under the policy.

Questions about debris removal?

If you have questions about the government-funded debris removal program, contact Shasta County or the city of Redding .

If you have questions about your claim, contact your Claims Representative.